Shipping Policy – Eluxor
At Eluxor, we are committed to ensuring that your order is processed and delivered promptly and securely. This Shipping Policy outlines the key details regarding order processing, delivery times, and what to expect once you place your order with us.
Key Information
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Order Cut-off Time: Orders placed by 12:00 p.m. will be processed the same day.
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Processing Time: 1–3 business days (Monday to Friday).
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Delivery Time: Typically 5–9 business days (Monday to Friday).
Shipping Information
Once you have placed your order, please allow a processing time of 1–3 business days. Delivery times may vary depending on your location but are usually completed within 5–9 business days.
Order Tracking
When your order has been dispatched, you will receive a tracking number to monitor your parcel. Tracking can be accessed via our tracking form available on our website.
Order Cancellation, Delayed or Damaged Orders
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If you wish to cancel your order, please contact our customer support team as soon as possible at support@eluxor.shop.
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If your order arrives damaged, kindly reach out to us and we will promptly work with you to provide a suitable solution.
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If the estimated processing and delivery times have passed and your order has still not arrived, please allow up to 2 additional working days. Should your order not arrive after this period, contact us with your order number so we can investigate further.
Contact Details
For any enquiries regarding shipping, please contact us:
